PORTALS FOR CLIENTS

This is your 24/7 online customer service. A place where clients can go to resolve their issues without waiting for a reply via messenger or email.

What I'll do:

Status tracking:

The client sees the status of their order or project.

Clear visualization: "Accepted → In progress → Done."

Change history and comments

Document flow:

All documents in one place: contracts, invoices, and certificates.

Automatic generation of closing documents.

Online signing (integration with electronic signature).

Communication:

Chat with support within the portal

Chat history for each issue

Ability to attach files

Client analytics:

Progress reports

Statistics and graphs (for advertising agencies, SEO specialists)

Financial summary

Result: Clients stop bothering you with trivial matters. They see everything they need for themselves. Trust grows, and questions become fewer.